Shipping policy
Here’s a shipping policy that explains your dispatch process and sets expectations for busy seasons:
Shipping Policy
At Joanv Studio, we strive to process and ship your orders as quickly as possible. Please take note of the following shipping details to ensure a smooth delivery process:
Processing Time
- We typically process and dispatch orders within 2 business days.
- During busy seasons (e.g., holidays), processing time may extend to 2-3 business days due to high order volume.
Shipping Timeframes
- Shipping times will vary depending on your location and chosen shipping method.
- Please note that during peak seasons, delivery times may be delayed due to high demand, weather conditions, or carrier service disruptions, which are beyond our control.
High Season Delivery Delays
- To avoid disappointment, we recommend ordering well in advance if you need your items by a specific date, especially during holidays or busy periods. We cannot guarantee delivery dates once your order has been dispatched.
Tracking Information
- Once your order is shipped, you will receive a tracking number to monitor your shipment.